Studio policies
What to know before you book, in plain words.
Booking and deposits
Book on the booking page; your time is held when you book. No deposit is needed. The studio is by appointment only, so there are no walk-ins, and every visit gets its full time.
Canceling and running late
Please give 24 hours' notice to cancel or move a visit; the booking page lets you do it yourself. If you are running late, text. After 10 minutes the visit may be shortened or moved.
If you miss an appointment
If you miss a visit without a message, Andy will text to rebook. After more than one missed visit, you may be asked to confirm your time by text before each booking.
Children and companions
Visits are for clients 14 and over. One guest may wait with you in the suite. It is a small room, so please leave strollers and large bags downstairs.
Patch tests and allergies
A manicure needs no patch test. Tell Andy if you have reacted to a nail product, or if you have a cut or an infection on your hands; he may ask you to see your doctor first.
Redos and refunds
Tell us within a week and we will look at it. If the visit still is not right after a redo, tell us and we will talk it through. Please do not pull off gel yourself; book a removal.
Tipping
Tips are welcome and never expected. You can add one on the booking page or at the table.
Ready to book?
Choose a time on the booking page, or text a question first.